Sales and marketing.

Tips and advice for promoting your business.

This section contains tips and advice on a range of sales and marketing issues.

Effective networking checklist.

Simple tips for effective marketing.

Conducting a competitive analysis.

Know what your customers want.

Do your sales staff spend more time on admin than sales?

Knowledge is power when it comes to customer satisfaction.

Turn complaints into outstanding service.

Your customers won’t always tell you when they’re unhappy.

Sometimes you have to fire a bad customer.

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